Someone asked me recently about defining UC and this post immediately came to my mind : http://blogs.gartner.com/nick_jones/2010/09/07/is-unified-communications-the-biggest-scam-since-ponzi/
If a senior analyst at Gartner is skeptic about the mish-mash of solutions all bundled together ( aka UC ) , I wonder how customers truly feel when they have opaque solutions from different vendors on their desktop. It possibly isn’t too different from that of the analyst albeit mostly usability reasons !
- 5 Things I Learned At Gartner Data Center (blogs.cisco.com)
- Digium Positioned in the Visionaries Quadrant of Leading Analyst Firm’s Magic Quadrant for Corporate Telephony (eon.businesswire.com)
- CSC Positioned in ‘Leaders’ Quadrant of Leading Industry Analyst Firm’s North America Communications and Outsourcing Professional Services Report (eon.businesswire.com)