You have been there. You are on fire. Everything you do is welcomed, appreciated and falls into the grander scheme of things. All the stars are aligned. There is a cosmic power in all your words, thoughts and actions. You are on fire. Nothing can come in your way. You are the king of the hill. You are the master of your fate. Everyone wants you. Everyone wants to be you. You are everything and everything is you.
And then you relax. And it all comes crashing down. You are a shadow of your former self. It’s just not there. Nothing is right and nothing works. It’s gone. Guru’s, therapies and all the coaching in the world cannot save you. Its over.
Roger Federer would agree. Especially in the 12 game of the third set. He relaxed and lost.
Whats my point ? Never relax when you are on a high. Show up every second, every moment and you will win, especially when you are winning.
Ever wonder how much or how little the amount of process around us in the workplace contributes to our job satisfaction and general happiness therein ? I did a quick graph of my career so far and here are some learning’s :
1. Having no process did not make me super happy or more productive. I was kinda grumpy without a support infrastructure.
2. Having tons of process did not most definitely make my daily work happier. And from what I remember, it did add to my general loathing of the job as such. It did not help that I was “in-charge” of some of this incessant and unnecessary overhead.
3. So they are not inversely related ; finding that sweet medium can be very difficult.
There are several variables that drive job satisfaction ; but I found this one very direct and applicable due to its actionable nature and our everyday involvement in it.
As a product manager, I am constantly looking for examples of simple, direct and useful product user guides that achieve their goal of helping the end user ( admin/user/consumer/whoever). There is a range in the amount of information that will be useful to the user. Here is an example that was interesting to read ; it was very useful to me though it was not to the true end user ( my 5 year old ). Observe the different sections
With Gartner about to release the UC MQ 2013, here are two Microsoft perspectives of the report. Click on the link to the bottom of the blogs to download the report.
Ever since Garter added the C to UC and made it UC&C, there has been several and varying thought processes around what really collaboration means. To some, it means web and native ability of clients to create, share and participate in integrated audio/video/desktop collaboration. To others, it means a generous dose of social collaboration to the UC portfolio to ‘consumerize’ the product. And to yet another set of thinkers, it means teamspace/workspace/workflow management systems integrated with the UC infrastructure.
To me, it means all of the above. As June 2013 draws to a close and software based solutions pervade both the premise and hosted clouds, UC&C solutions exhibit strong comprehensive feature sets. In that vein, any true UC&C solution should also have all of the aforementioned collaboration components. Users should have the ability ( web or native ) to quickly fire up a conference ( audio/video/desktop ). Users should be able to federate with customers/partners/eco-system at will using social media from within the solution. And finally, users should be able to seamlessly work with workspace/teamspace tools in the enterprise to drive projects/products. This is a tall ask but many vendors are slowly inching towards this goal. Take a look at Lync 2013 and all the strong federation/collaboration integration it provides. It’s only a matter of time before others vendors follow suit. Here is a mockup that could visualize what I have in mind :
In short, collaboration with teamspace and integrated social networking has the potential to replace email. The reactive nature of email has made it ubiquitous since its inception. A thoroughly integrated tool will have to provide as much ease of user experience or more to be seen as a replacement.